What if my garment doesn't fit?

If the garment doesn't fit the way you want, no worries! We offer free remakes and alterations.

To qualify, please complete a Fit Review within 30 days of receiving your order. Start the resolution process by emailing us at support@bespokebyjcm.com

For full details, see our Alterations and Return Policy.

100% moneyback returns?

If your order doesn't fit right, you can get free remakes and alterations, which restarts the 30-day period. You still reserve the right to return the garment.

If you are still not 100% satisfied with your order, you can return it within 30 days of delivery of the initial garment or the remade garment for a 100% money-back refund or a free exchange.

Read more about our Return Policy.

How custom is the fit really?

We're not just adjusting standard-sized garments; we're crafting your order entirely from scratch to ensure a perfect fit. With our bespoke approach, each garment is meticulously tailored to your measurements, creating a unique technical pattern for every piece.

Where do you source your fabrics?

We're dedicated to producing clothing that we're truly proud of, which is why we partner with some of the finest mills worldwide. Take, for instance, our Japanese denim mill, renowned for its exceptional sustainability practices. Their water recycling system is so advanced that the water is pure enough to drink. The quality of our materials is unmistakable from the moment you experience it.

What are the care instructions?

FlexTech Care Instructions

Cold wash & hang dry. Do not dry clean, iron, or put in the dryer.

Denim Care Instructions

Cold wash & hang dry. Do not put in the dryer.

What accessories pair well with a suit?

Accessories such as ties, pocket squares, cufflinks, and leather shoes can complement your suit or blazer ensemble.

Are there any specific care instructions for wool suits?

We recommend dry cleaning wool suits to maintain their shape and quality. Avoid hanging them in direct sunlight and store them properly in a breathable garment bag when not in use.

What occasions are appropriate for wearing a suit or blazer?

Suits are typically worn for formal occasions such as weddings, business meetings, and interviews, while blazers can be dressed up or down for a variety of events from casual to semi-formal.

What's the return or exchange policy for suits?

Please refer to our returns and exchange policy on our website for detailed information.